EVM Web Page

EVM Web Page

What is Enabled Voice Mail (EVM)?

EVM is an application that works with our existing voice mail infrastructure providing an additional method of notification and/or delivery of voice mails. Utilizing our existing Octel Access gateway server, EVM enables the use of email as a way to receive notifications, or the delivery to your inbox, of voice mails once they have been received in your existing voice mailbox. As this is strictly a server-side application, there is no client software to install, and in most cases does not require any configuration on the client machine.

The EVM application provides the following functionality:

evmNotify – This will send a notification to up to 3 email addresses when you have new voice mail messages on the Octel messaging server. You can choose to be notified for every message that appears in your mailbox, for the first new message only, or for disable notification completely.

evmDelivery/Voice – This will send voice mail messages as an attached .wav file to up to 3 email addresses when you have new voice mail messages on the Octel messaging server. You can choose to send urgent messages only, all messages or no messages.

Requirements

Please read the following hardware/software requirements and verify that your pc meets these minimum standards before requesting EVM.

Hardware/Software Requirements: While EVM will work with any PC, in order to use the evmDelivery option your PC must have the following installed:

Microsoft Windows 98/ME/2000/NT/XP.

Microsoft Internet Explorer 5.5 or greater, or equivalent browser.

A sound playback application such as Windows Media Player.

A sound card or onboard sound chip.

Speakers or headphones.

Configuration requirements: In order to use evmDelivery from within your email application, you must have the following configured:

A voice mail account.

A sound playback application configured to play .wav files.

We also require the EVM pin to be different than your voice mail password for security purposes.

Request EVM

You can click here to request EVM.

Configuration Instructions

View instructions on how to use EVM.

Configure EVM

Configure EVM for ISDN, Analog and VoIP Phones

What are the frequently asked questions?

FAQ.

Using EVM

Hints and suggestions.

Report a problem with EVM

Submit a trouble report.

Bugs and Fixes

Identified problems and bugs.

Fixes for identified problems and bugs.

Comments

Please send us any comments that you have about EVM, or suggestions on how you think the product should be enhanced.